TERMS OF SERVICE

GENERAL INFORMATION
In compliance with the duty of information stipulated in article 10 of the Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce, it is hereby stated that the ownership of this website, www.blancagalvez.com, is held by:
 
Corporate name: BLANCA GÁLVEZ DÍAZ
Registered office: Calle Luciano, 8 Segundo Izq – 18190 – Cenes de la Vega (España)
Tax identification number: 15500345 R
Email address:  info@blancagalvez.com
 
 
THE USER AND THE USE OF THIS WEBSITE
The access, navigation and use of this website confer the condition of user, for which reason, from the beginning of the corresponding navigation within this website, all the Terms of Service established in this document, as well as the subsequent modifications that may be applied, are accepted. All this without prejudice to the application of the corresponding legal regulations applicable in each case.
The user assumes responsibility for the correct use of this website and for placing orders by means of it. This responsibility commits the user to:
• Use this website only to make legally valid inquiries or purchases.
• Do not make any type of false or fraudulent purchase. In the event that the purchase can be classified as such, BLANCA GÁLVEZ will be authorized to cancel it and inform the relevant authorities.
• Provide contact information (email address, postal address and/or other contact information) which is truthful, accurate and lawful. If the user does not provide all the necessary information, unfortunately, it will be impossible to process their order. In the same way, the user consents that BLANCA GÁLVEZ can make use of said information to contact the user if necessary (see the Privacy Policy).
In any case, when placing an order using this website, the user declares that they are over 18 years of age and have full legal capacity to conclude contracts by means of this website.
The user, at their choice, may formalize with BLANCA GÁLVEZ the contract of sale of the desired products and/or services in any of the languages ​​in which these Terms of Service are described on this website.
If the user does not agree with the clauses and conditions of use set forth herein, they will refrain from using this website. 
 

Viruses, piracy and other computer attacks
The user must not make improper use of this website with the intentional introduction of viruses, Trojans, worms, logic bombs or any other program or material that is technologically harmful. The user will not try to have unauthorized access to this website, to the server on which said page is hosted or to any server, computer or database related to this website. The user agrees not to attack this website with a denial of service attack or a distributed denial of service attack. Failure to comply with this clause could lead to the commission of offenses typified by the applicable regulations. BLANCA GÁLVEZ will report any breach of said regulations to the competent authorities and will cooperate with them to discover the identity of the attacker. Likewise, in case of breach of this clause, the user will immediately cease to be authorized to use this website. BLANCA GÁLVEZ will not be responsible for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful program or material that may affect the user’s computer, computer equipment, data or materials as a consequence of the use of this website or the download of content from it or to which it redirects.
 

PURCHASING PROCESS
Service availability
The articles offered on this website are available for shipment worldwide, although BLANCA GÁLVEZ reserves the right to exclude the countries that she deems appropriate.
How to order
To buy on this website, the user must follow the online purchase procedure proposed at www.blancagalvez.com, during which the products can be selected and added to the cart, basket or final purchase space to, finally, make a valid purchase.
The user will have at his disposal, before the moment of the purchase, the characteristics of the product (such as name, price or product details), as well as the particular conditions of sale that concern the product in question. In this way, the user will have to take into account the information provided on this website before starting the purchase procedure, acknowledging that the completion of the purchase order materializes the full and complete acceptance of the particular sales terms applicable to each case.
Once the user has selected all the items they want to buy, these will have been added to their cart and the next step will be to process the order and make the payment. During this process, the user must follow the steps of the purchase process, filling in, completing and checking the information that is requested at each step. The user will have the possibility, during the entire purchase process before making the payment, to modify the purchase data.
After this, the user will receive an email, the order confirmation, confirming that BLANCA GÁLVEZ has received their purchase or order request. In the same way, the user will be informed, via another email, when their purchase is being sent: the shipping confirmation.
BLANCA GÁLVEZ may file and keep in her computerized records the communications, purchase orders and payments that intervene during the transactions carried out on this website, in order to establish a means of proof of transactions, respecting the reasonable conditions of security, laws and current regulations that apply to it (in particular the GDPR and LISSEC).
 
Availability of the products
All purchase orders received by BLANCA GÁLVEZ via this website are subject to the availability of the products and/or that no circumstance or force majeure (see the Refund Policy on this website) affects the supply of said products and/or the provision of the service. If there are difficulties regarding the supply of products, the provision of a service becomes unfeasible or if there are no products in stock, BLANCA GÁLVEZ commits to contacting the user and refunding any amount that might have been paid.
 
Payment method and prices
The prices shown on the website are the final ones. Similarly, shipping costs will be added to the total amount and may vary depending on the territory in which the order delivery address is located.
With the payment of the shipping fee required by this website at the time of purchase completion, the shipping costs are covered, but not the customs management (SAD), nor the taxes that the import requires in each case, for all those shipments that require customs management and import tax payments, of which the recipient must respond at the time of delivery.
Prices may be subject to variations, but (except as stated above) possible changes will not affect orders for which we have already sent you an order confirmation.
Payment method.
PayPal : This website accepts payments with credit card or debit card with the safe payment platform PayPal. No PayPal account is needed.
STRIPE: You can pay with credit card or debit card with the safe payment platform Stripe
Each of the enabled payment methods will be subject to specific checks and authorizations by the issuing entity. If said entity does not authorize payment, BLANCA GÁLVEZ will not be responsible for any delay or failure to deliver and may not formalize any contract with the user.
The charge in the selected payment method will be made at the time the confirmation of the requested order is sent to the user.

 
Delivery
The physical deliveries of the products will be made in the territorial area for which the shipping service has been enabled on our website, which, with possible exceptions, will be worldwide.
Delivery services, both national and international are by registered letter through the Post Oficce, tracking information on the package.
Unless unforeseen or extraordinary circumstances occur or, where appropriate, circumstances arising from the personalization of the products, the order consisting of the related products in each shipping confirmation selected by the user will be delivered within the following estimated times.
Estimated delivery times:
• Spain (including the Canary Islands): 4-10 business days
• Europe: 7-15 business days
• Rest of the world: 15-35 business days

If for any reason attributable to BLANCA GÁLVEZ, the delivery date could not be met, the user will be informed of this circumstance and he may choose to proceed with the purchase by establishing a new delivery date or cancel the order with a full refund of the price paid.
The user will take into account that, in any case, home deliveries will be made exclusively on business days, being excluded on Saturdays, Sundays and public holidays.
For the purposes of these Terms of Service, it will be understood that the delivery has occurred or that the order has been delivered at the moment in which the user or a third party indicated by him acquires the material possession of the products, which will be proven by means of the signature of the receipt of the order at the agreed delivery address.
 
Impossibility of delivery
If it is impossible to deliver your order due to the absence of the customer, a notification slip(M-4) will be left in the home mailbox giving details of which post office the shipment can be picked up from, its opening hours and the deadline for picking up the shipment (15 business days).
In the event that 15 days after their order is available for delivery, the order has not been delivered for a reason not attributable to BLANCA GÁLVEZ, it will be understood that the user wishes to withdraw from the contract and it will be considered terminated.
As a consequence of the termination of the contract, BLANCA GÁLVEZ will return all payments received from the user, including delivery costs, without any undue delay and, in any case, within a maximum period of 14 days from the date on which the contract is considered terminated. However, the user must take into account that the transport derived from the termination may have an additional cost, so BLANCA GÁLVEZ will be authorized to pass it on to the user.
 
Transfer of risk and ownership
From the moment of delivery, the risks that may arise from the products will be borne by the user. The user will acquire ownership of the products when BLANCA GÁLVEZ receives full payment of all amounts due in relation to the purchase or acquisition made, including shipping costs, or at the time of delivery (according to the definition contained in the previous clause called “Delivery”), if it were to take place at a later time than the full receipt of the amount paid by BLANCA GÁLVEZ.
 

Technical means to correct errors
The user is made aware that if they detect that an error has occurred when entering the data necessary to process their purchase request on this website, they may modify them by contacting BLANCA GÁLVEZ via the contact spaces enabled on this website and/or using the contact information provided at the beginning of this document, under the heading “General Information”. Likewise, this information could also be corrected by the user using their personal connection space to the website.
In any case, the user, before clicking on “finalise purchase”, has access to the space, cart, or basket where their purchase requests are written down and can make modifications. Similarly, the user is referred to consult the Legal Notice and Privacy Policy of this website to obtain more information on how to exercise their right of rectification as established in the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (from now on, GDPR), as well as Organic Law 3/2018, of 5 of December, on Personal Data Protection and Guarantee of Digital Rights.
In any case, the user can correct errors related to the personal data provided during the purchase process, as well as exercise the right of rectification contemplated in the Privacy Policy, via the email info@blancagalvez.com or the contact form of this website.
This website displays confirmation windows in various sections of the purchase process that do not allow you to proceed with the order if the data in these sections have not been provided correctly.
Likewise, this website offers the details of all the items that the user has added to their basket during the purchase process, so that, before making the payment, they can modify the details of their order.
If the user detects an error in their order after the completion of the payment process, they must immediately contact BLANCA GÁLVEZ to correct the error, via the email address  info@blancagalvez.com or the contact form on this website.

Written communications and notifications
The applicable regulations require that part of the information or communications that are sent to the user be in writing. By using this website, the user accepts that most of said communications with BLANCA GÁLVEZ are electronic (either via email or by means of notices published on this website).
For contractual purposes, the user agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that BLANCA GÁLVEZ sends them electronically comply with the legal requirements of being in writing. This condition will not affect the rights recognized by law to the user. Thus, unless otherwise stated, BLANCA GÁLVEZ may contact and/or notify the user in their email or the postal address provided when placing an order.
 
Notifications
The notifications that the user sends to BLANCA GÁLVEZ must be sent via the email address info@blancagalvez.com or the contact form on this website.
It will be understood that the notifications have been received and have been correctly made at the same time in which the user is notified.
 

RENUNCIATION
No renunciation of BLANCA GÁLVEZ to a specific right or legal action, or the lack of requirement by BLANCA GÁLVEZ of the strict compliance by the user with any of their obligations, will mean neither a renunciation to other rights or actions derived from a contract or from the Terms of Service, nor will it exonerate the user from the fulfillment of their obligations.
No renunciation by BLANCA GÁLVEZ to any of these Terms of Service or to the rights or actions derived from a contract will take effect unless it is expressly established that it is a resignation and it is formalised and communicated to the user in writing in accordance with the provisions of the previous Notifications section.
 
PARTIAL NULLITY
If any of these Terms of Service or any provision of a contract were declared null and void by a final resolution issued by the competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.
 
 
FULL AGREEMENT
These Terms of Service and any document to which express reference is made therein constitute the entire agreement existing between the user and BLANCA GÁLVEZ in relation to the object of trade and replace any other pact, agreement or previous promise agreed verbally or in writing between both parties.
The user and BLANCA GÁLVEZ acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations entered into by the two parties before said contract, except as stated expressly mentioned in the present Terms of Service document.
Neither the user nor BLANCA GÁLVEZ will take any action against any uncertain statement made by the other party, verbal or written, prior to the date of a contract (unless such uncertain statement had been made fraudulently) and the only action that the other party will have will be for breach of contract in accordance with the provisions of these Terms of Service.
 

DATA PROTECTION
The information or personal data that the user provides to BLANCA GÁLVEZ in the course of a transaction on this website will be treated in accordance with the provisions of the Privacy Policy. By accessing, browsing and/or using this website, the user consents to the processing of said information and data and declares that all the information or data provided is true.
 

APPLICABLE LEGISLATION AND JURISDICTION
The use of this website and the contracts for the purchase of products by means of it will be governed by the Spanish law.
Any controversy that arises or is related to the access, navigation and/or use of this website or with said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts. If the user is contracting as a consumer, nothing in this clause will affect their rights recognised by current legislation.
 

COMPLAINTS AND CLAIMS
The user can send to BLANCA GÁLVEZ their complaints, claims or any other comment that they wish to make using the means of contact already mentioned previously (via the email info@blancagalvez.com or by means of the contact form on this website).
Furthermore, BLANCA GÁLVEZ offers the user the link from which to download the official claim form:
https://www.consumoresponde.es/sites/default/files/articulos/Formulario%20de%20Quejas%20y%20Reclamaciones%20rellenable_15.pdf
The aforementioned form can also be requested from BLANCA GÁLVEZ at any time, using the contact information provided at the beginning of this document, under the heading General Information.
Likewise, if a controversy arises from the conclusion of this purchase contract between BLANCA GÁLVEZ and the user, the user, as a consumer, may request an out-of-court settlement of disputes, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 21 May 2013, on Online Dispute Resolution for Consumer Disputes. This method can be accessed on the website: http://ec.europa.eu/consumers/odr/.
 

INTELLECTUAL PROPERTY
The user acknowledges and consents that all the intellectual property rights over the products that are marketed on this website, as well as the rest of the materials or contents that are incorporated as part of this website, correspond at all times to BLANCA GÁLVEZ, all copyright being reserved by international intellectual property laws and treaties. Its copy, reproduction or diffusion, total or partial, by any means, is expressly prohibited.
Copyright © BLANCA GÁLVEZ.
Any use not previously authorized by BLANCA GÁLVEZ will be considered a serious breach of her intellectual property rights and will give rise to the legally established responsibilities.
The user may use said material only in the manner expressly authorized by BLANCA GÁLVEZ. This will not prevent the use of this website to the extent necessary to copy the information on orders or contact information.
The user is not authorized to copy, distribute (including emails and the Internet), transmit, communicate, modify, alter, transform, transfer or, in any other way, carry out activities that involve the commercial use of the elements subject to copyright, either partially or totally, without stating the express consent, given in writing, of BLANCA GÁLVEZ as the legitimate owner of the use rights.
Access and use will always and in any case be for strictly personal and non-commercial purposes.
BLANCA GÁLVEZ reserves all the rights that correspond to her, including but not limited to, all the intellectual property rights that she holds over all the elements of her property.
BLANCA GÁLVEZ does not grant the user any other license or authorization of use on any of the elements of her property other than that expressly detailed in this clause. BLANCA GÁLVEZ reserves the right to terminate or modify, at any time and for any reason, the licenses granted under these Terms of Service.
Notwithstanding this, BLANCA GÁLVEZ may take legal action against any use by the user that: – is not in accordance with the terms and conditions specified here; – infringes or violates the intellectual property rights or other analogous ones of BLANCA GÁLVEZ or of any other legitimate third-party owner; – or violates any applicable regulations.

 
RIGHT TO MODIFY THESE TERMS OF SERVICE
BLANCA GÁLVEZ reserves the right to modify the Terms of Service. In the same way, the substantial changes made in them will be reported. The modifications introduced will not be retroactive and, save possible exceptions depending on the specific case, they will be applicable after one day from the date of their publication in the corresponding notice. It is recommended not to use this website if the user does not agree with the modifications introduced in it.

 
QUALITY OF THE WEBSITE
Given the dynamic and changing environment of the information and services provided by means of this website, BLANCA GÁLVEZ makes its best effort but does not guarantee the complete truthfulness, accuracy, reliability, usefulness and/or timeliness of the contents.
The information contained in this website is only informative, advisory, informative and advertising. In no case does it offer or has the character of a binding or contractual commitment.
BLANCA GÁLVEZ excludes all liability for the decisions that the user may make based on this information, as well as for possible typographical errors that the documents and graphics on this website may contain. The information is subject to possible periodic changes without prior notice of its content due to expansion, improvement, correction or updating of the contents.
 

CONTENT AVAILABILITY
The provision of the service of this website and the content has, in principle, an indefinite duration. BLANCA GÁLVEZ, however, is authorized to terminate or suspend the provision of the service of this website and/or of any of the contents at any time. When it is reasonably possible, BLANCA GÁLVEZ will previously warn of the termination or suspension of this website.
 
JURISDICTION 
For all questions that arise about the interpretation, application and compliance of these Terms of Service, as well as the claims that may arise from its use, all the parties involved submit to the Judges and Courts of Granada, expressly renouncing any other jurisdiction that could correspond to them.